Frequently Asked Questions
Please visit our pricing page for further details. Our services all have varying levels of pricing and features depending on the package you select. If you only need select services, or if you need certain features not included in your plan, please reach out to our customer service so that we may build a customized plan for your business.
Our bookkeeping plans are priced based on Cash vs Accrual Accouting. Furthermore, we have monthly and annual pricing. Our annual pricing is cheaper on a month-to-month average but requires a lump-sum payment.
You can always call KleanBooks Customer Support for general questions about our company and service. When you sign up for our bookkeeping, tax, payroll, AR & AP, or business compliance services, you will receive support from our internal teams to help manage these tasks. You are also paired with a KleanBooks expert.
Occasionally, you will hear from other team members depending on availability, work-load, and specialty of knowledge. If the need for a different dedicated Kleanbooks expert arises, we will review your account and talk to your former Kleanbooks expert to ensure a smooth transition so that all work on your account is still being accomplished.
We also offer priority support as an additional service.
It depends on the service. To start a business, there are no requirements other than providing us with the necessary information for your new business. This includes the names and personal information of all partners, your business name, and other information depending on the state you wish to register. For any bookkeeping, tax, payroll, AR & AP service, we may need: Access to your accounting/payroll software or we can help you get set up, your personal information (this may include address, contact information, and SSN), business EIN and business information, previous tax returns, and access to internal documents if AR & AP is needed.
The main difference between accrual and cash accounting is the timing of when revenue and expenses are recorded.
Cash accounting recognizes these transactions when money changes hands. This means that invoices as income, or bills as expenses do not count toward your financials until they have been settled. This method does not recognize AR or AP. It is also the simplest form of accounting that the majority of small businesses use to maintain their books.
Accrual accounting recognizes recognizes revenue when it’s earned and expenses when they are billed. It is recorded even if payment won’t be made / recevied for another month. Larger businesses typically use accrual accoutning to have a better representation of their financial activities over the long-term.
Modified Cash-Basis accounting combines both cash and accrual accounting. This is used for the simplicity of cash accoutning but allows more sophisticated accounting to be able to match revnue and expenses with bills and invoices. It is also used to record depreicaiton, deletion, or amortization for long-term assets on the balance sheet. Due to compliance reasons, modified cash-basis accounting is to be used for internal purposes (such as tracking Accounts Receivable, instead of recording a direct sale). When generating reports and financials, cash-basis reports will be delivered.
We only use Xero and QuickBooks Online. The reason for only using these two softwares is because they are the industry standard. This means that if the need to leave our service arises, you can easily switch companies or find a local bookkeeper who can pick up the work. The majority of bookkeepers use both of these softwares and we do not want to restrict you or lock you into our service through special in-house software (like Bench).
We also offer QuickBooks Desktop as an option if you want to skip the software fees, howver it is not cloud based or online. This option would require you to request your QB Desktop file and any reports if you need them directly from us. We are happy to share a QB Desktop file with you, however we use the most up-to-date version.
When we open a QB Desktop file, it will upgrade the file and the file will become unusable on older versions of the software since QuickBooks requires you to have the version your file is or a newer version.
We serve all types of entities. These include: Sole Proprietors, Partnerships, LLCs, S-Cororations, C-Corporations, and Non-Profit Corporations.
Each entity has different tax forms and we help file all the correct forms.
We service most retail and service based industries. Types of Industries:
Arts/Entertainment/Recreation, Agriculture, Automotive, Broadcast & Film, Cannabis, Construction, Design, Ecommerce, Education, Healthcare, Insurance, Legal, Manufacturing, Oil & Gas, Real Estate, Restaurant and Food Service, Retail, Technology, Travel & Logistics, Telecom, Trucking, and Union industries.