Is support included?

You can always call Kleanbooks Customer Support for general questions about our company and service. When you sign up for our bookkeeping, tax, payroll, AR & AP, or business compliance services, you will receive support from our internal teams to help manage these tasks. Often times you will be paired with a dedicated Kleanbooks expert who can help review the services you are paying for.
Occasionally, you will hear from other team members depending on availability, work-load, and specialty of knowledge. If the need for a different dedicated Kleanbooks expert arises, we will review your account and talk to your former Kleanbooks expert to ensure a smooth transition so that all work on your account is still being accomplished. We also offer priority support which will allow your business to receive expidited responses and will receive priority compared to businesses who do not have priority support.